Claim Contacts
As a program manager, Arrowhead acts as a claims advocate and resource for the insured and producer. While we do not adjust claims directly, our independent third party administrator is staffed with experienced claims professionals.
ACCOUNTANTS PROFESSIONAL LIABILITY - CLAIM CONTACT
Carrier Name: Catlin Specialty Insurance Company
Address: 140 Broadway, 43rd Floor, New York, NY 10005
E-mail: Catlinclaimspl@catlin.com
ARCHITECTS & ENGINEERS LIABILITY - CLAIM CONTACT
Carrier Name: Hudson Insurance Group
Claim Administration: Peggy Killeen, Hudson Insurance Group
Western Region
Andrei Ilica, Hudson Ins. Co.
851 Napa Valley Corp. Way
Suite N
Napa, CA 94558
TEL 212.918.9996
ailica@hudsoninsgroup.com
Eastern Region
David Lurie, Hudson Ins. Co.
17 State Street Plaza
29th Floor
New York, NY 10019
TEL 212.918.9993
dlurie@hudsoninsgroup.com
COMMERCIAL AUTO - CLAIM CONTACT
Program Carrier: Lincoln General Insurance Company
(Policy prefixes 631, 632, 633, 634, 635, 638 & 381)
Claim Administration: Lincoln General Insurance Company
TEL 877.717.5442
FAX 717.751.0144
EMail 1streport@lincolngeneral.com
(Policy prefix LAB only)
Claim Administration: American Claims Management
Address: PO Box 9060, Carlsbad, CA 92018-9060
New Loss reporting
TOL 888.799.2919
FAX 877.895.1440
EMail info@acmclaims.com
Loss Run Requests
TOL 888.799.2919 x4100
FAX 760.827.4996
EMail acmlossrunrequests@acmclaims.com
Program Carrier: SPARTA Insurance Company
(Policy prefixes 014AU)
Claim Administration: Gallagher Bassett
Address: 4110 N. Scottsdale Rd. Ste. 240 Scottsdale, AZ 85251
(Include client#003583)
TEL 480.586.9500
TOL 888.255.8103
FAX 480.947.1142 (for status inquiries only)
FAX 800.748.6159 (to report a new loss)
INSURANCE AGENTS E&O - CLAIM CONTACT
Carrier Name: Catlin Specialty Insurance Company
Address: 140 Broadway, 43rd Floor, New York, NY 10005
E-mail: Catlinclaimspl@catlin.com
PUBLIC TRANSPORTATON - CLAIM CONTACT
Program Carrier: Knight Insurance Group
Claim Administration: Knight Insurance Group
Address: 4751 Wilshire Blvd., Ste. 111, Los Angeles, CA 90010
Tel: 888.333.8198
Fax: 323.954.5330
CONSTRUCTION - CLAIM CONTACT
Program Carrier: Lincoln General Insurance Company
(Policy prefixes 384, 632, 633, 634, 635, 636, 637)
Claim Administration: Lincoln General Claims Dept
Address: PO Box 3608, York, PA 17402-0628
New Loss reporting
TOL 877.717.5442
FAX 717.751.0144
E-MAIL 1streport@lincolngeneral.com
Loss Run Requests
TOL 800.876.3350
E-MAIL LossRun@lincolngeneral.com
Program Carrier: Scottsdale Insurance Company
(Policy prefixes AWS)
Claims Administrator: Scottsdale Insurance Company
Address: P.O. Box 4110, Scottsdale, AZ 85261
TOL 800.423.7676
FAX 480.483.6752
E-MAIL sicreportaloss@scottsdaleins.com
SURETY - CLAIM CONTACT
Program Carrier: Lincoln General Insurance Company
Claim Administration: Lincoln General Insurance Company
4902 Eisenhower Blvd, Suite 155
Tampa, FL 33634
TOL: 888.288.6855 X209
TEL: 813-865-7069
FAX: 813-888-8258
Program Carrier: Capitol Indemnity/Platte River
Claim Administration: Capitol Insurance Company
350 Sansome Street Suite 1000
San Francisco, CA 94104
WORKERS' COMPENSATION - CLAIM CONTACT
Program Carrier: American Compensation Insurance Company (Parent Company is RTW)
Claim Administration: RTW, Inc.
Address: P.O. Box 390327, Minneapolis, MN 55439
Tel: 866.620.3137
Fax: 866.286.5258
Website: www.RTWI.com
Program Carrier: Delos Insurance Company
Claim Administration: Athens Administrators
Address: P.O. Box 696, Concord, CA 94522
Tel: 888.534.6375
Fax: 925.671.9183
MPN - Coventry
Website: www.firsthealth.com
Login to Health Plan Members by typing CYB
Program Carrier: Everest National Insurance
Claim Administration: American Claims Management
Address: P.O. Box 85251 San Diego, CA 92186
Tel: 866.671.5042
Fax: 619.744.5030
E-mail: WCinfo@ACMclaims.com
Everest National MPN-ACM/Interplan
Program Carrier: Lincoln General Insurance Company
Claim Administration: American Claims Management
Address: P.O. Box 85251 San Diego, CA 92186
Tel: 866.671.5042
Fax: 619.744.5030
E-mail: WCinfo@ACMclaims.com
ACM MPN
Program Carrier: Nova Casualty Company
California Only
Claim Administration: Athens Administrators
Address: P.O. Box 696 , Concord, CA 94522
Tel: 888.534.6375
Fax: 925.609.5434
MPN - First Health
Website: www.firsthealth.com
Login using CYB by clicking on channeling tools
Nationwide
Claim Administration: Gallagher Bassett Services
Tel: 877.541.5224
Fax: 800.748.6159
MPN - First Health
Website: www.firsthealth.com
Password: SELECT
Program Carrier: The PMA Insurance Group
Claim Administration: American Claims Management
Address: P.O. Box 85251 San Diego, CA 92186
Tel: 866.671.5042
Fax: 619.744.5030
E-mail: WCinfo@ACMclaims.com
ACM MPN
Program Carrier: Praetorian Insurance Company
Claim Administration: LWP Claims Solutions, Inc.
Address: P.O. Box 57001 San Jose, CA 95157
Tel: 888.217.7947
Fax: 408.725.0395
E-mail: froi@lwpclaims.com
Website:www.lwpclaims.com
MPN - Coventry
Website: www.geoaccess.com/cvty/Client.asp
Client ID: CAMPN
Program Carrier: Redland Insurance
Claim Administration: LWP Claims Solutions, Inc.
Address: P.O. Box 57001 San Jose, CA 95157
Tel: 888.217.7947
Fax: 408.725.0395
E-mail: froi@lwpclaims.com
Website: www.lwpclaims.com
Program Carrier: Redwood Fire & Casualty Insurance Company
Claim Administration: Berkshire Hathaway Homestate Companies
Address: P.O. Box 881716, San Francisco, CA 94188
Tel: 800.661.6029
Fax: 800.661.6984
Email: newclaim@bhhc-wc.com
MPN - Blue Cross / Kaiser On-the-Job
Website: www.bhhc-wc.com Access: Choose Claims, then click on Medical Provider Network (MPN), then click on Provider Network
Carrier: SeaBright Insurance Company
Claim Administration: SeaBright Claims.
Tel: 866.367.7242
| Website: | www.sbic.com/brightnotice |
| www.sbic.com/claimsoffices.html |
Carrier: SPARTA Insurance Company
Claim Administration: Gallagher Bassett Services. Inc.
Address: P.O. Box 85013, San Diego, CA 92186
Tel: 877.563.1080
Fax: 800.748.6159
MPN - Coventry
Website: www.geoaccess.com/cvty/Client.asp
Client ID: CAMPN
Program Carrier: Travelers Insurance Companies
Claim Administration: St. Paul Travelers
Address: P.O. Box 8112, Walnut Creek, CA 94596-8112
Tel: 800.238.6225
Fax: 877.801.9679
MPN - First Health
Website: www.firsthealth.com
Program Carrier: Member Company(s) of Zurich Insurance Group:
- Zurich American Insurance Company of Illinois
- Zurich American Insurance Company
- American Guarantee & Liability Insurance Co
- American Zurich Insurance Company
- Maryland Casualty Company
- Assurance Company of America
- Northern Insurance Company of New York
Address: P.O. Box 92566, Los Angeles, CA 90009-2566
Tel: 800.987.3373
Fax: 877.962.2567
E-mail: USZ_CareCenter@Zurichna.com
Website: www.zurichna.com
MPN - First Health
Website: www.firsthealth.com
PERSONAL AUTO - CLAIM CONTACT
Program Carrier: Newport Insurance Company/Meritplan Insurance Company
Claim Administration: American Claims Management
Address: P.O. Box 9060, Carlsbad, CA 92018-9060
Tel: 800.285.2524
Fax: 760.827.4844
Report an Auto Claim Online: Begin ACM's initial loss report
Program Carrier: QBE Insurance Corporation
Claim Administration: American Claims Management
Address: P.O. Box 9060, Carlsbad, CA 92108-9060
Tel: 800.285.2524
Fax: 760.827.4844
Report an Auto Claim Online: Begin ACM's initial loss report
PERSONAL MOTORCYCLE - CLAIM CONTACT
Program Carrier: QBE Insurance Corporation
Claim Administration: American Claims Management
Type/State of Claim: AZ, TX
Address: P.O. Box 9060, Carlsbad, CA 92018-9060
Tel: 800.285.2524
Fax: 760.827.4844
Program Carrier: Lincoln General Insurance Company
Claim Administration: American Claims Management
Type/State of Claim: AZ, CA, NV, TX
Address: P.O. Box 9060, Carlsbad, CA 92108-9060
Tel: 800.285.2524
Fax: 760.827.4844
Program Carrier: Lincoln General Insurance Company
Claim Administration: RBC Insurance Agency, LLC
Type/State of Claim: NY, PA
Address: P.O. Box 9028, Bethpage, NY 11714
Tel: 877.717.5442
Fax: 717.751.0144
Alabama (HO3)
Carrier: Balboa Insurance Company, Merit Plan Insurance Company
Claim Administration: CGI
300 Burnett St.
Fort Worth, TX 76102
TEL: 800.230.4334
FAX: 877.828.2162
Arizona
Carrier: Balboa Insurance Company, Newport Insurance Company
Claim Administration: Balboa Insurance Company
1000 Coit Road
Plano TX 75075
TEL: 888.768.2096
FAX: 949.222.8748
Carrier: Balboa Basic Renters
Claim Administration: American Claims Management
PO Box 9060
Carlsbad, CA 92018-9060
TEL: 800.453.8610
FAX: 760.827.4939
Carrier: Universal North America Insurance Company
Claim Administration: American Claims Management
PO Box 9060
Carlsbad, CA 92018-9060
TEL: 866.519.1302
FAX: 760.827.4939
California
Carrier: Merit Plan Homeowners, Balboa Insurance Comany, Merit Plan Basic Renters
Claim Administration: American Claims Management
PO Box 9060
Carlsbad, CA 92018-9060
TEL: 800.453.8610
FAX: 760.827.4939
Carrier: Universal North America Insurance Company
Claim Administration: American Claims Management
PO Box 9060
Carlsbad, CA 92018-9060
TEL: 866.519.1302
FAX: 760.827.4939
Connecticut
Carrier: Balboa Insurance Company
Claim Administration: CGI
300 Burnett St.
Fort Worth, TX 76102
TEL: 800.230.4334
FAX: 877.828.2162
Carrier: Universal North America Insurance Company
Claim Administration: CGI
300 Burnett St.
Fort Worth, TX 76102
TEL: 800.230.4334
FAX: 877.828.2162
Delaware
Carrier: Merit Plan Insurance Company
Claim Administration: CGI
300 Burnett St.
Fort Worth, TX 76102
TEL: 800.230.4334
FAX: 877.828.2162
Carrier: Universal North America Insurance Company
Claim Administration: CGI
300 Burnett St.
Fort Worth, TX 76102
TEL: 800.230.4334
FAX: 877.828.2162
Hawaii
Carrier: Universal North America Insurance Company
Claim Administration: American Claims Management
PO Box 9060
Carlsbad, CA 92018-9060
TEL: 866.519.1302
FAX: 760.827.4939
Louisiana
Carrier: Merit Plan Insurance Company
Claim Administration: CGI
300 Burnett St.
Fort Worth, TX 76102
TEL: 800.230.4334
FAX: 877.828.2162
Maryland
Carrier: Balboa Insurance Company
Claim Administration: CGI
300 Burnett St.
Fort Worth, TX 76102
TEL: 800.230.4334
FAX: 877.828.2162
Carrier: Universal North America Insurance Company
Claim Administration: CGI
300 Burnett St.
Fort Worth, TX 76102
TEL: 800.230.4334
FAX: 877.828.2162
Michigan
Carrier: Balboa Basic Renters
Claim Administration: American Claims Management
PO Box 9060
Carlsbad, CA 92018-9060
TEL: 800.453.8610
FAX: 760.827.4939
Mississippi
Carrier: Merit Plan Insurance Company, CGI Claims
Claim Administration: CGI
300 Burnett St.
Fort Worth, TX 76102
TEL: 800.230.4334
FAX: 877.828.2162
Nevada
Carrier: Balboa Insurance Company, Merit Plan Insurance Company
Claim Administration: Balboa Insurance Company
1000 Coit Road
Plano TX 75075
TEL: 888.768.2096
FAX: 949.222.8748
Carrier: Balboa Basic Renters
Claim Administration: American Claims Management
PO Box 9060
Carlsbad, CA 92018-9060
TEL: 800.453.8610
FAX: 760.827.4939
New Jersey
Carrier: Balboa Insurance Company
Claim Administration: CGI
300 Burnett St.
Fort Worth, TX 76102
TEL: 800.230.4334
FAX: 877.828.2162
Carrier: Universal North America Insurance Company
Claim Administration: CGI
300 Burnett St.
Fort Worth, TX 76102
TEL: 800.230.4334
FAX: 877.828.2162
New York
Carrier: Merit Plan Insurance Company
Claim Administration: CGI
300 Burnett St.
Fort Worth, TX 76102
TEL: 800.230.4334
FAX: 877.828.2162
North Carolina
Carrier: Balboa Insurance Company
Claim Administration: Balboa Insurance Company
1000 Coit Road
Plano TX 75075
TEL: 888.768.2096
FAX: 949.222.8748
Carrier: Universal North America Insurance Company
Claim Administration: American Claims Management
PO Box 9060
Carlsbad, CA 92018-9060
TEL: 866.519.1302
FAX: 760.827.4939
Oregon
Carrier: Newport Insurance Company
Claim Administration: Balboa Insurance Company
1000 Coit Road
Plano TX 75075
TEL: 888.768.2096
FAX: 949.222.8748
Carrier: Balboa Renters
Claim Administration: American Claims Management
PO Box 9060
Carlsbad, CA 92018-9060
TEL: 800.453.8610
FAX: 760.827.4939
Pennsylvania
Carrier: Balboa Insurance Company, Universal North America Insurance Company
Claim Administration: American Claims Management
PO Box 9060
Carlsbad, CA 92018-9060
TEL: 800.453.8610
FAX: 760.827.4939
Carrier: Universal North America Insurance Company
Claim Administration: American Claims Management
PO Box 9060
Carlsbad, CA 92018-9060
TEL: 866.519.1302
FAX: 760.827.4939
South Carolina
Carrier: Merit Plan Insurance Company
Claim Administration: CGI
300 Burnett St.
Fort Worth, TX 76102
TEL: 800.230.4334
FAX: 877.828.2162
Carrier: Universal Insurance Company of North America
Claim Administration: CGI
300 Burnett St.
Fort Worth, TX 76102
TEL: 800.230.4334
FAX: 877.828.2162
Texas
Carrier: Balboa Insurance Company, Balboa Basic Renters
Claim Administration: Balboa Insurance Company
1000 Coit Road
Plano TX 75075
TEL: 888.768.2096
FAX: 949.222.8748
Carrier: Universal Insurance Company of North America
Claim Administration: American Claims Management
PO Box 9060
Carlsbad, CA 92018-9060
TEL: 866.519.1302
FAX: 760.827.4939
Virginia
Carrier: Balboa Insurance Company
Claim Administration: CGI
300 Burnett St.
Fort Worth, TX 76102
TEL: 800.230.4334
FAX: 877.828.2162
Washington
Carrier: Balboa Insurance Company
Claim Administration: Balboa Insurance Company
1000 Coit Road
Plano TX 75075
TEL: 888.768.2096
FAX: 949.222.8748
Carrier: Balboa Renters
Claim Administration: American Claims Management
PO Box 9060
Carlsbad, CA 92018-9060
TEL: 800.453.8610
FAX: 760.827.4939
Carrier: Universal North America Insurance Company
Claim Administration: American Claims Management
PO Box 9060
Carlsbad, CA 92018-9060
TEL: 866.519.1302
FAX: 760.827.4939
PERSONAL UMBRELLA - CLAIM CONTACT
Carrier Name: RLI Insurance Company
Claim Administration: RLI Corporation
Address: 9025 N. Lindbergh Drive, Peoria, IL 61615-1499
Tel: 800.444.0406
Fax: 866.692.6796
E-mail: new_claim@rlicorp.com
RESIDENTIAL EARTHQUAKE - CLAIM CONTACT
Carrier Name: AXIS Reinsurance Company
Claim Administration:
Address:
Tel: 888.221.0278
Fax: 888.485.9506
E-mail: arrowheadclaims@cjw-assoc.com
Carrier Name: Universal North America Insurance Company
Claim Administration:
Tel: 866.999.0898
Special Risk - CLAIM CONTACT
Carrier Name: Empire Indemnity Insurance Company
Claim Administration: Empire Indemnity Insurance Company
Address:
Tel: 888.680.8005
Fax: 402.963.5329
Carrier Name: Princeton Excess & Surplus Lines Insurance Company
Claim Administration: Engle Martin & Associates
Address: 5180 Roswell Road, Suite N100, Atlanta, GA 30342
Tel:
Fax: .404.303.7115
E-mail: claims@englemartin.com
Carrier: Praetorian Specialty Insurance Company
Claim Administration: Crawford & Company
Address:
Tel: 800.526.4557
Fax:
Carrier: Glencoe Insurance Ltd.
Claim Administration: Claims Management Service
Address:
Tel: 800.239.0229
Fax: 678.461.6526
E-mail: cms_earthquake@claimsmgmtservices.com
Carrier: Lloyds of London (Syndicates #33 and #1414)
Administration: Crawford Lloyd's Bureau, Global Risk Administration, Crawford & Company
Address: 1001 Summit Boulevard, Atlanta, GA 30319
Tel: 800.526.4557
E-mail: Lloyds_Bureau@us.crawco.com
| Commercial Division | Personal Division | Specialty Division |
|---|---|---|
