Contact ARROWHEAD
CORPORATE
701 B. Street Suite 2100
San Diego, CA 92101
TOL 800.669.1889
TEL 619.881.8600
FAX 619.881.8694
MARKETING OPERATIONS
TOL 800.669.1889 x8733
TEL 619.881.8733
FAX 619.881.8744
E-MAIL MarketingInfo@ArrowheadGrp.com
HOURS OF OPERATION
MON. - FRI. 8:00 AM - 5:00 PM PST
ARROWHEAD EXCHANGE TECH SUPPORT
TOL 800.333.5553 x6844
FAX 760.710.6850
E-MAIL TechSupport@ArrowheadGrp.com
HOURS OF OPERATION
MON. - FRI. 6:00 AM - 5:00 PM PST
COMMERCIAL AUTO - CONTACTS
OFFICE LOCATION
701 B Street, Suite 2100
San Diego, CA 92101
MAIN CONTACT
TEL 800.903.5489
FAX 800.566.7650
E-MAIL Commercial@ArrowheadGrp.com
BILLING & CUSTOMER SERVICE
Billing
TOL 800.903.5489 x2232
Customer Service
TOL 800.903.5489 x2231
SUBMISSIONS
Fax to: 800.566.7650E-mail Commercial@Arrowheadgrp.com
POLICY LOSS RUN REQUESTS
(Policy prefixes 631 & 381)
American Claims Management
E-Mail ACMlossrunrequests@acmclaims.com
Tol 888.799.2919 x4100
Fax 760.827.4996
PAYMENTS
Mail Payments to
Attn: Commercial Division Payments
701 B Street, Suite 2100
San Diego, CA 92101
Online Payments
www.ArrowheadExchange.com
UNDERWRITING
Tol 800.903.5489 x2231
MARKETING
Tol 866.401.2111 x2328
PUBLIC TRANSPORTATION - CONTACTS
OFFICE LOCATION
701 B Street, Suite 2100
San Diego, CA 92101
MAIN CONTACT
TEL 800.903.5489
FAX 619.881.8512
e-mail PubTransmail@ArrowheadGrp.com
BILLING & CUSTOMER SERVICE
Tel 800.903.5489 x2233
SUBMISSIONS
Fax to: 619.881.8512E-mail PubTransmail@ArrowheadGrp.com
POLICY LOSS RUN REQUESTS
(Prefixes LINS, LIHS, LIAZ, LICO, LIFL)
Robert Robles
E-Mail Robertr@KnightCompany.com
PAYMENTS
Mail Payments to:
Attn: Public Transportation Payments
701 B Street, Suite 2100
San Diego, CA 92101
Online Payments
www.ArrowheadExchange.com
UNDERWRITING
Tol 800.903.5489 x2233
MARKETING
Chuck Barnes
Vice President, Public Transportation
Tol 800.903.5489 x7161
SPECIALTY CONTRACTORS PACKAGE - CONTACTS
OFFICE LOCATION
701 B Street, Suite 2100
San Diego, CA 92101
MAIN CONTACT
TEL 800.903.5489
FAX 800.566.7650
E-MAIL Commercial@ArrowheadGrp.com
BILLING & CUSTOMER SERVICE
Billing
Tol 800.903.5489 x2232
Customer Service
Tol 800.903.5489 x2230
SUBMISSIONS
Fax to: 800.566.7650E-mail Commercial@Arrowheadgrp.com
POLICY LOSS RUN REQUESTS
(Policy Prefixes 632-638 and 384)
American Claims Management
E-Mail ACMlossrunrequests@acmclaims.com
Tol 888.799.2919 x4100
Fax 760.827.4996
PAYMENTS
Mail Payments to:
Attn: Commercial Division Payments
701 B Street, Suite 2100
San Diego, CA 92101
Online Payments
www.ArrowheadExchange.com
UNDERWRITING
Tol 800.903.5489 x2230
MARKETING
Tol 866.401.2111 x2328
SURETY - CONTACTS
OFFICE LOCATION
701 B Street, Suite 2100
San Diego, CA 92101
MAIN CONTACT
TOL 800.903.5489
Fax 877.895.7161
E-mail eBonds@Arrowheadgrp.com
BILLING & CUSTOMER SERVICE
TOL 800.903.5489
PAYMENTS
Mail to:
Attn: Surety Payments
701 B Street, Suite 2100
San Diego, CA 92101
Online Payments
Please mail all original applications GIA's and regular correspondence to the above address, Attn: Surety.
UNDERWRITING
Contract Bonds
Carla Allen, Asst. Surety Manager
Tel 800.903.5489 x7193
Audrea Gray, Bond Technician
Tel 800.903.5489 x7196
Commercial Bonds
Athena Panos, Sr. Commercial Underwriter
Tel 800.903.5489 x7192
Moises Ramirez, Bond Technician
Tel 800.903.5489 x7194
Karina Gerardo, Bond Technician
Tel 800.903.5489 x7195
WORKERS' COMPENSATION - CONTACTS
OFFICE LOCATION
2365 Northside Drive, Suite 450
San Diego, CA 92108
MAIN CONTACT
Tol 866.401.2111
Tel 619.681.0560
Fax 866.650.2747
E-Mail WCMarketing@ArrowheadGrp.com
BILLING & CUSTOMER SERVICE
Tol 866.401.2111
PAYMENTS
Tol 866.401.2111
UNDERWRITING
Tol 866.401.2111
E-mail WCSubmissions@ArrowheadGrp.com
MARKETING
Mike Mathews
VP Marketing & National Accounts Manager
Tel 619.325.2341
Jay Monteforte
Vice President Marketing
Tel 619.325.2305
Liana Montez
Marketing Representative
Tel 619.325.2325
PERSONAL AUTO - CONTACTS
OFFICE LOCATION
2548 Campbell Place
Carlsbad, CA 92009
MAIN CONTACT
TOL 800.333.5553
FAX 800.405.2014
BILLING & CUSTOMER SERVICE
Policy Info
Tol 800.333.5553 Option 3
Automated policy information
Tol 800.447.1889
PAYMENTS
Mail Payments to
Attn: Arrowhead Personal Auto Payments
P.O. Box 9064
Carlsbad, CA 92018-9064
Online Payments
www.ArrowheadExchange.com
UNDERWRITING
Tol 800.333.5553
MARKETING
Tol 800.669.1889 x8733
PERSONAL MOTORCYCLE - CONTACTS
OFFICE LOCATION
2548 Campbell Place
Carlsbad, CA 92009
MAIN CONTACT
TOL 800.333.5553
FAX 800.405.2014
BILLING & CUSTOMER SERVICE
Policy Info
TOL 800.333.5553 Option 4
Automated policy information
TOL 800.447.1889
PAYMENTS
Mail Payments to:
Attn: Arrowhead Motorcycle Payments
P.O. Box 9064
Carlsbad, CA 92018-9064
Online Payments
www.ArrowheadExchage.com
UNDERWRITING
TOL 800.333.5553
MARKETING
TOL 800.669.1889 x8733
PERSONAL PROPERTY & UMBRELLA - CONTACTS
OFFICE LOCATION
2548 Campbell Place
Carlsbad, CA 92009
MAIN CONTACT
TOL 800.905.7550
FAX 760.710.6655
BILLING & CUSTOMER SERVICE
Policy Info
800.905.7550
Digital Photo E-Mail Submissions
PropertyPhotos@ArrowheadGrp.com
PAYMENTS
Mail Payments to:
Arrowhead Personal Property Payments
P.O. Box 9061
Carlsbad, CA 92018-9061
Online Payments
www.ArrowheadExchange.com
UNDERWRITING
TOL 800.905.7550
MARKETING
TOL 800.669.1889 x8733
RESIDENTIAL EARTHQUAKE - CONTACTS
OFFICE LOCATION
2548 Campbell Place
Carlsbad, CA 92009
MAIN CONTACT
TOL 877.233.9722
FAX 760.710.6874
BILLING & CUSTOMER SERVICE
TOL 877.233.9722
PAYMENTS
Mail Payments to:
Attn: Arrowhead Res EQ Payments
P.O. Box 9062
Carlsbad, CA 92018-9062
Online Payments
www.ArrowheadExchange.com
UNDERWRITING
TOL 877.233.9722
MARKETING
Tol 800.669.1889 x8733
ARCHITECTS & ENGINEERS LIABILITY - CONTACTS
OFFICE LOCATION
99 Pacific Street, Suite 155F
Monterey, CA 93940
MAIN CONTACT
Tol: 800.887.7811
Tel: 831.333.9840
Fax: 831.333.9847
E-mail: ADI@ArrowheadGrp.com
BILLING & CUSTOMER SERVICE
Tol: 800.887.7811
PAYMENTS
Tol: 800.887.7811
UNDERWRITING
Larry Moonan, Co-President
TEL 831.333.9840 x105
Cathy Santiago, Senior Program Underwriter
TEL 831.333.9840 x103
MARKETING
Jack Doran, Co-President
TEL 831.333.9840 x104
COMMERCIAL EARTHQUAKE - CONTACTS
OFFICE LOCATION
701 B Street, Suite 2100
San Diego, CA 92101
MAIN CONTACT
Tel 619.881.8560
Fax 619.881.8550
BILLING & CUSTOMER SERVICE
Tel 619.881.8562
PAYMENTS
Tel 619.881.8562
UNDERWRITING
Tel 619.881.8562
MARKETING
Tel 619.881.8562
CONDO ASSOCIATION PACKAGE - CONTACTS
OFFICE LOCATION
140 South Lake Ave., Suite 302
Pasadena, CA 91101
MAIN CONTACT
TOL 626.844.2464
FAX 626.844.2460
BILLING & CUSTOMER SERVICE
TOL 626.844.2464
PAYMENTS
TOL 626.844.2464
UNDERWRITING
TOL 626.844.2464
MARKETING
TOL 626.844.2464
GENERAL CONTRACTORS LIABILITY & WRAP UPS - CONTACTS
OFFICE LOCATION
140 South Lake Ave., Suite 302
Pasadena, CA 91101
MAIN CONTACT
TOL 626.844.2464
FAX 626.844.2460
BILLING & CUSTOMER SERVICE
TOL 626.844.2464
PAYMENTS
TOL 626.844.2464
UNDERWRITING
TOL 626.844.2464
MARKETING
TOL 626.844.2464
PROFESSIONAL LIABILITY - CONTACTS
OFFICE LOCATION
400 Kelby St
11th Floor
Fort Lee, NJ 07024
MAIN CONTACT
TEL 201.944.7000
FAX 201.944.0058
BILLING & CUSTOMER SERVICE
TEL 201.944.7000
PAYMENTS
TEL 201.944.7000
UNDERWRITING
Ed Velasquez
President
Tel 201.944.7000 X2
Charles Antwine
Executive Vice President
Tel 201.944.7000 x4
Arun Chanana
Executive Vice President
Tel 201.944.7000 x3
Rachel Schulman
Underwriting Assistant
Tel 201.944.7000 X1
MARKETING
Ed Velasquez
President
Tel 201.944.7000 X2
Insurance Agents E&O - CONTACTS
OFFICE LOCATION
400 Kelby St
11th Floor
Fort Lee, NJ 07024
MAIN CONTACT
TEL 201.944.7000
FAX 201.944.0058
BILLING & CUSTOMER SERVICE
TEL 201.944.7000
PAYMENTS
TEL 201.944.7000
UNDERWRITING
Ed Velasquez
President
TEL 201.944.7000 X2
Charles Antwine
Executive Vice President
TEL 201.944.7000 x4
Arun Chanana
Executive Vice President
TEL 201.944.7000 x3
Rachel Schulman
Underwriting Assistant
TEL 201.944.7000 X1
MARKETING
Ed Velasquez
President
TEL 201.944.7000 X2
PUBLIC RISK - CONTACTS
OFFICE LOCATION
9011 Arboretum Parkway, Suite 280
Richmond, VA 23236
MAIN CONTACT
Tol 888.850.9930
Tel 804.323.6400
Fax 804.323.3125
BILLING & CUSTOMER SERVICE
Tol 888.850.9930
PAYMENTS
Tol 888.850.9930
UNDERWRITING
Sharon Wright
Senior Vice President
Tel 804.323.6400 x1110
John Graveley
Underwriting Manager
Tel 804.323.6400 x1133
Hanan Hicks
Senior Program Underwriter
Tel 804.323.6400 x1135
Debbie Sparks
Senior Program Underwriter
Tel 804.323.6400 x1115
Yvonne Washington
Senior Program Underwriter
Tel 804.323.6400
Connie Archer
Production Underwriter
Tel 804.323.6400 x11
Donna Jones
Underwriter
Tel 804.323.6400 x1111
Linda Gillis
Associate Underwriter
Tel 804.323.6400 x1131
MARKETING
Joel Hirsch
President
Tel 202.625.6170
Gerard Colistra
National Agency Manager
Tel 518.842.4141
Karen Bybee
Large Account Manager
Tel 804.323.6400 x1112
| Commercial Division | Personal Division | Specialty Division |
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