- Do I have binding authority for this program?
There is no binding authority for this program. Applications are submitted online via Arrowhead Exchange and confirmations are e-mailed to producer within 24 hours.
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What applications are required for new business?
Applications are submitted online via Arrowhead Exchange. Producers are required to provide an electronic signature prior to submitting a new business application on Arrowhead Exchange.
- What are the payment plans?
There are two payment options, full pay and three pay. If three pay is selected, installments are due approximately 30 days apart. There is a $5 installment charge for the second and third installments.
- Is a down payment required with the application?
No. The policy and premium invoice are mailed directly to the Insured when the policy is issued.
- What forms of payment are acceptable?
Insureds may pay by personal check or credit card. Visa, MasterCard and American Express are accepted on ArrowheadExchange.com.
- Who is the Carrier?
The Residential Earthquake Insurance offered through the Arrowhead program is underwritten on an admitted basis:
AXIS
Universal North America
- How do I get quotes?
Quoting is done on ArrowheadExchange.com. Residential Earthquake quotes for High Value Homes (exceeding $2.5 million coverage A limit) are requested on ArrowheadExchange.com. High Value Earthquake quotes are processed by the Residential Earthquake underwriting department.
- How are claims handled?
In the event of an earthquake, certain contracted claims vendors may also be utilized to provide service. Access claims info here >>
As a general agency, Arrowhead acts as a claims advocate and resource for the insured and broker. We do not adjust claims directly.
