Audit Information
Below are helpful answers for our audit process:
| Audits | All policies are subject to a final audit. Arrowhead and its audit vendors conduct voluntary, telephonic and physical audits depending on the written premium and carrier. |
| Audit Increases | We may increase the audits by 150% if non-compliant. |
| Audit Worksheets | Audit worksheets can only be sent to the insured. |
| Payment Plans | Call 619.881.8728 for audit payment plans |
| Customer Service | Call 866.401.2111 for customer service to help you with: - Copies of final audit invoices
- Return premium check inquiries
- Verification if the final audit has been billed
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| Dispute Final Audit | To file a dispute on a final audit, the insured must submit a formal letter of dispute. We can help you faster if you: - Please indicate specifically what is being disputed
- Write the letter on company letterhead
- Letter must be signed by a company officer
- Provide supporting payroll records
- Please submit the formal letter of dispute by fax or mail.
Fax: 619.744.8365, Attn: Arrowhead Workers' Compensation Audit Dept.
Mail: Attn: Arrowhead Workers' Compensation Audit Dept.
2365 Northside Drive, Suite 450, San Diego, CA 92108 |
| Classification Issues | If there is a classification issue, please contact with the following information: - Indicate the full name of the employee(s) in question
- Their payroll and a detailed description of their duties
- If there is a payroll issue, please provide supporting payroll documentation
- Please submit to:
Fax: 619.744.8365 Arrowhead Workers' Compensation Audit Dept.
Mail: Attn: Arrowhead Workers' Compensation Audit Dept.
2365 Northside Drive, Suite 450, San Diego, CA 92108 |
