Introducing IVANS downloads and Concierge services for Core Commercial

Introducing IVANS downloads and Concierge services for Core Commercial

NEW to Core Commercial BOP & Package: IVANS downloads and Concierge


Our Core Commercial team (encompassing our BOP and Package products) has announced two enhancements to the program this new year: IVANS downloads and the optional Concierge services, along with a commission increase to 18 percent for BOP.


IVANS downloads

Later this month, we will have available to Core Commercial producers the option for IVANS downloads for BOP and Commercial Package. We’ve been hard at work to move the traditional download capability to the IVANS network, which includes BOP and its associated Auto, Umbrella, Workers’ Comp and Direct Bill Commissions.

“Our producers play a vital role in the success of our business, and we are keenly focused on the feedback and demand for services that increase ease of doing business through this channel,” said Rich Dern, business development leader for Central states. “In expanding our relationship with IVANS to automate document and message exchange, we’re helping producers save time by eliminating many administrative tasks.”

IVANS Download translates data into a shareable format across multiple agency systems. The policy data is synchronized between Arrowhead and your agency via updating the data on the agency’s system. The system streamlines the process using ACORD standards, driving agency efficiency and reducing E&O exposure. Information exchange is safeguarded in a secure data processing environment. Processing is streamlined, since it eliminates re-keying of data and allows for easier policy administration with a single workflow for your employees. The end result? More time to concentrate on service and revenue-generating activities!

Core Commercial producers, watch your inbox for more details shortly, including how to configure your agency management system to receive the Arrowhead download.

Note: IVANS downloads is only available for Core Commercial products at this time.


Concierge services

Concierge by Core Commercial provides the high-level of service you as a producer would provide, if you just had the time. Or if you just had the right account manager. “Our goal in offering Concierge by Core Commercial is to help producers spend less time in paperwork and hand-holding, and more time growing their book,” explained Brett Barnsley, business development leader for Western states. “We’re taking those daily chores off producers’ hands so that they can concentrate on what they do best: networking, uncovering leads, and closing deals.”

  • Provides soup-to-nuts customer service at a competitive cost
  • Creates ease of doing business, because the hand-off is seamless
  • Offers a full spectrum of communication: call center, real time chat, email
  • Fully P&C licensed and commercial insurance-trained staff handle endorsements, cancellations, reinstatements, renewals, policy doc requests, self-service billing
  • Provides ongoing communication with clients, making renewals much easier
  • Grows your book, adding to your profit potential

“This is a great service for any business looking to maximize profit,” said Dern. “For a nominal fee, we take all of the service and renewal-related issues off your plate, freeing up your team’s time to prospect for more opportunities. It’s a great service that even helps improve retention!”

Interested? Call your Business Development Leader. Space is limited, so call today!

West Region: Brett Barnsley, [email protected], 509.591.5109
Central Region:  Rich Dern, [email protected], 414.377.3660
Central/Southeast Region:  Alonzo A. Dunn, Jr, [email protected], 678.722.1364
Northeast Region: Rob McLaughlin, [email protected], 860.306.1028

Other 2019 Core Commercial updates

BOP commissions increase to 18 percent on BOPs.The new commission structure is effective for new business on Jan. 1 and on renewals, Feb. 1.

For more program updates from Core Commercial, view the Dec. newsletter.

Learn more about Core Commercial’s BOP and Package products.