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Claims

Life happens. And unfortunately, that sometimes means filing a claim for damage or an accident.

Choose the type of claim you need to file from the dropdown menu below. Then, locate your insurance company in the carrier list. There you’ll find the contact information you need.

Corporate

701 B. Street Suite 2100
San Diego, CA 92101

800.669.1889
619.881.8600
Fax: 619.881.8694

Marketing Operations

800.669.1889 x8733
619.881.8733
Fax: 619.881.8744
MarketingInfo@ArrowheadGrp.com
Mon. – Fri. 8am to 5pm PST

Tech Support

800.333.5553 x6844
Fax: 760.710.6850
TechSupport@ArrowheadGrp.com
Mon. – Fri. 6am to 5pm PST

claims info

Ambulance
American Claims Management
P.O. Box 9060, Carlsbad, CA. 92018-9060
877.777.6440
Fax: 877.895.1440
NewLosses@ACMClaims.com

claims info

Automotive Aftermarket

CLAIMS

If your express policy is effective 2/1/18 or later:
Claim Admin: American Claims Management
P.O. Box 9060, Carlsbad, CA. 92018-9060
877.777.6440
Fax: 877.895.1440
NewLosses@ACMClaims.com

If your express policy is effective prior to 2/1/18:
Claim Admin: Zurich
866.391.6032
USZ_Arrowhead_AFMK_Claims@ZurichNA.com

claims info

Commercial Marine

Please visit AmericanMarineInsurance.com for more information.

claims info

Core Commercial

General Casualty Company of Wisconsin and Regent Insurance Company

(Parent Company QBE) QBE North America
PO BOX 975, Sun Prairie, WI 53590
Claims Service Center:
1.844.QBE.CLAIMS (1.844.723.2524)
New losses can be emailed to: NewLossQBE@US.QBE.com.

claims info

Forestry

Agent, email a loss notice to equipmentsubmissions@arrowheadgrp.com.

claims info

Manufactured Housing

Report claims to your Arrowhead account executive.

claims info

Personal Auto
American Claims Management
P.O. Box 9060, Carlsbad, CA. 92018-9060
877.777.6440
Fax: 877.895.1440
NewLosses@ACMClaims.com

claims info

Personal Property
American Claims Management
P.O. Box 9060, Carlsbad, CA. 92018-9060
877.777.6440
Fax: 877.895.1440
NewLosses@ACMClaims.com

claims info

Personal Umbrella
American Claims Management
P.O. Box 9060, Carlsbad, CA. 92018-9060
877.777.6440
Fax: 877.895.1440
NewLosses@ACMClaims.com

claims info

Recyclers

Zurich

800.987.3373
Fax: 877.692.2567
ZurichNA.com/Automotive
USZ_CareCenter@ZurichNA.com

claims info

Residential Earthquake

Claims can be reported 24/7.

Palomar Specialty | Universal | QBE | Zurich | Falls Lake

Claim Administration: American Claims Management
866.519.1303
Fax: 760.827.4939
ACMClaims.com
Info@ACMClaims.com

claims info

Security & Alarm
American Claims Management
P.O. Box 9060, Carlsbad, CA. 92018-9060
877.799.2919
Fax: 619.744.5094
NewLosses@ACMClaims.com

claims info

Special Risk

American Claims Management Claims Department

PO Box 9060
Carlsbad, CA 92018-9060
888.799.2919
Fax: 619.744.5094
www.ACMclaims.com

Reporting Claims by Email:
NewLossesCL@ACMclaims.com
Copy: DCarlson@ACMclaims.com

claims info

Towing

Zurich

800.987.3373
Fax: 877.692.2567
ZurichNA.com/Automotive
USZ_CareCenter@ZurichNA.com

claims info

Tribal
800.875.6466 Option 3
ClaimsAdmin@ArrowheadGrp.com
Fax: 877.895.1440

claims info

Workers' Compensation

All claims are handled by our wholly owned subsidiary, American Claims Management.

Claims Admin: American Claims Management
P.O. Box 85251 San Diego, CA 92186
866.671.5042
Fax: 619.744.5030
WCInfo@ACMClaims.com
ACMclaims.com/workers-comp

 

Select your carrier for the appropriate Medical Provider Network (MPN):

American Alternative / American Modern (Munich Re Companies)
Everest
United Wisconsin Insurance Company (AF Group)