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Claims

Life happens. And unfortunately, that sometimes means filing a claim for damage or an accident.

Choose the type of claim you need to file from the dropdown menu below. Then, locate your insurance company in the carrier list. There you’ll find the contact information you need.

Corporate

701 B. Street Suite 2100
San Diego, CA 92101

800.669.1889
619.881.8600
Fax: 619.881.8694

Marketing Operations

800.669.1889 x8733
619.881.8733
Fax: 619.881.8744
MarketingInfo@ArrowheadGrp.com
Mon. – Fri. 8am to 5pm PST

Tech Support

800.333.5553 x6844
Fax: 760.710.6850
TechSupport@ArrowheadGrp.com
Mon. – Fri. 6am to 5pm PST

claims info

Ambulance

Zurich

Claims Customer Care Center
Zurich
PO Box 4034
Schaumburg, IL 60168-4034
800.987.3373
402.963.5323
Fax: 877.962.2567
USZ_CareCenter@ZurichNA.com
Loss Control / Risk Engineering
Mark Vereen

claims info

Automotive Aftermarket

Zurich

For Claims information or to report a Claim, please contact:

800.987.3373
Fax: 877.962.2567
USZ_CareCenter@ZurichNA.com
ZurichNA.com

claims info

Commercial Marine

Ace Group (Yachts & Boats)

Ace Group
800.433.0385
Fax: 877.746.4619
ApolloRecMarFNOL@AceGroup.com

Ace Group (Elite/Mega Yachts)

Ace Group
Fax: 866.635.5687
Paul.Kkeane@AceGroup.com

Ace Group (Commercial)

Ace Group
866.820.4203
Fax: 302.476.7249

AIG (Yacht)

AIG
646.857.2048
Fax: 646.857.5052
Frank.Micari@AIG.com

American Reliable

Assurant
800.245.1505
Fax: 800.224.4170
Claims.First.Notice@Assurant.com

Markel & Essex

Markel and Essex
800.236.2862
Fax: 262.548.6110
NewClaims@MarkelCorp.com (New claims)
OceanMarineClaims@MarkelCorp.com (Existing claims)

Starr Indemnity & Liability

VeriClaim
213.943.5067
CColella@VeriClaimInc.com

Navigator Marine

Navigator Marine
888.263.9774
Fax: 916.939.8250
BRoss@Navg.com

St. Paul/Travelers Marine

West
AZ, CA, HI, NM, NV, UT
206.464.5740
Fax: 206.464.3432
DZeller@Travellers.com

Northwest
AK, ID, MT, OR, WA, WY
206.464.5740
Fax: 206.464.3432
DZeller@Travellers.com

Midwest
IA, IL (Northern), IN, KY, MI, MN, ND, NE, OH, SD, WI
281.606.7251
Fax: 281.606.8516
WDHunt@Travellers.com

Northeast
CT, MA, ME, NH, NY, RI, VT
917.778.6411
Fax: 917.778.7009
TGilbert@Travellers.com

Mid-Atlantic and Southeast
AL, DC, DE, FL, GA, MD, NC, NJ, PA, SC, TN, VA, WV
732.205.9275
Fax: 888.479.0550
MSMieya@Travellers.com

South Central
AR, IL (southern), KS, LA, MO, MS, OK, TX
281.606.7251
Fax: 281.606.8516
WDHunt@Travellers.com

Specialty: Recovery
Countrywide
732.205.9275
Fax: 888.479.0550
MSMieya@Travellers.com

Region: Yachts
Countrywide
206.464.5739
Fax: 206.464.3432
JGrenzeb@Travellers.com

Travelers Luxury Yachts

Travelers
206.464.5739
Fax: 206.464.3432
JGrenzeb@Travelers.com

claims info

Core Commercial

General Casualty Company of Wisconsin and Regent Insurance Company

(Parent Company QBE) QBE North America

PO BOX 975
Sun Prairie, WI 53590

Claims Service Center:
1.844.QBE.CLAIMS (1.844.723.2524)

New losses can be emailed to: NewLossQBE@US.QBE.com.

claims info

Personal Auto

Everest National Insurance Company

California, Michigan
American Claims Management
P.O. Box 9060, Carlsbad, CA 92108-9060
866.901.4496
Fax: 760.827.4844
Report an Auto Claim Online: Begin ACM’s initial loss report

Everest National Insurance Company

South Carolina, Tennessee
Address: PO Box 1620, Alpharetta, GA 30009-1620
678.942.2300 Option 3
800.545.7742 Option 3
Fax: 678.942.2310
Report a New Claim: 877.277.7740

Everest Security Insurance Company

Alabama, Georgia
PO Box 1620, Alpharetta, GA 30009-1620
678.942.2300 Option 3
800.545.7742 Option 3
Fax: 678.942.2310
Report a New Claim: 877.277.7740

Newport Insurance Company/Meritplan Insurance Company

American Claims Management
P.O. Box 9060, Carlsbad, CA 92018-9060
866.901.4496
Fax: 760.827.4844
Report an Auto Claim Online: Begin ACM’s initial loss report

QBE Insurance Corporation

American Claims Management
P.O. Box 9060, Carlsbad, CA 92108-9060
866.901.4496
Fax: 760.827.4844
Report an Auto Claim Online: Begin ACM’s initial loss report

Starr Indemnity & Liability Company

American Claims Management
P.O. Box 9060, Carlsbad, CA 92108-9060
866.901.4496
Fax: 760.827.4844
Report an Auto Claim Online: Begin ACM’s initial loss report

claims info

Personal Property

Centauri Specialty Insurance Company
All States

Claim Administration: American Claims Management
P.O. Box 9033
Carlsbad, CA 92018-9060
800.453.8610
Fax: 760.827.4995

Universal North America Insurance Company & Universal Insurance Company of North America
All States

Claim Administration: American Claims Management
P.O. Box 9033
Carlsbad, CA 92018-9060
800.453.8610
Fax: 760.827.4995

claims info

Personal Umbrella

RLI Insurance Company

Claim Administration: RLI Corporation
Address: 9025 N. Lindbergh Drive, Peoria, IL 61615-1499
800.444.0406
Fax: 866.692.6796
New_Claim@RLICorp.com

claims info

Recyclers

Zurich

800.987.3373
Fax: 877.692.2567
Zurichna.com/Automotive
USZ_CareCenter@Zurichna.com

claims info

Residential Earthquake
Claims can be reported 24/7.

Universal | QBE | Zurich

Claim Administration: American Claims Management
866.519.1303
Fax: 760.827.4939
ACMClaims.com
Info@ACMclaims.com

Carrier Name: Palomar Specialty

Claim Administration: York Risk Services Group
866.391.9675
Claims@PalomarSpecialty.com

claims info

Special Risk

Empire Indemnity Insurance Company

Claim Admin: Empire Indemnity Insurance Company
888.680.8005
Fax: 402.963.5329

Princeton Excess & Surplus Lines Insurance Company

Claim Admin: Engle Martin & Associates
5180 Roswell Road, Suite N100, Atlanta, GA 30342
Fax: 404.303.7115
Claims@EngleMartin.com

Praetorian Specialty Insurance Company

Claim Admin: Crawford & Company
800.526.4557

Glencoe Insurance Ltd.

Claim Admin: Claims Management Service
800.239.0229
Fax: 678.461.6526
CMS_Earthquake@ClaimsMgmtServices.com

Lloyds of London (Syndicates #33 and #1414)

Claim Admin: Crawford Lloyd’s Bureau, Global Risk Administration, Crawford & Company
1001 Summit Boulevard, Atlanta, GA 30319
800.526.4557
Lloyds_Bureau@US.CrawCo.com

claims info

Towing

Zurich

800.987.3373
Fax: 877.692.2567
Zurichna.com/Automotive
USZ_CareCenter@ZurichNA.com

claims info

Workers' Compensation

American Alternative Insurance Corporation

Claim Admin: American Claims Management
P.O. Box 85251 San Diego, CA 92186
866.671.5042
Fax: 619.744.5030
WCinfo@ACMclaims.com
MPN
Sign up for Automatic Loss Runs and Plan of Action reports here

American Compensation Insurance Company (Parent Company is RTW)

Claim Administration: RTW, Inc.
P.O. Box 390327, Minneapolis, MN 55439
866.620.3137
Fax: 866.286.5258
RTWI.com

American Family Home Insurance Company

Claim Admin: American Claims Management
P.O. Box 85251 San Diego, CA 92186
866.671.5042
Fax: 619.744.5030
WCinfo@ACMclaims.com
MPN
Sign up for Automatic Loss Runs and Plan of Action reports here

American Modern Home Insurance Company

Claim Admin: American Claims Management
P.O. Box 85251 San Diego, CA 92186
866.671.5042
Fax: 619.744.5030
WCinfo@ACMClaims.com
MPN
Sign up for Automatic Loss Runs and Plan of Action reports here

Delos Insurance Company

Claim Admin: Athens Administrators
P.O. Box 696, Concord, CA 94522
Claim Reporting: 888.534.6375
General Inquiries: 866.482.3535
Fax: 925.671.9183
MPN – Coventry
FirstHealth.com
Login to Health Plan Members by typing CYB

Everest National Insurance

Claim Admin: American Claims Management
P.O. Box 85251 San Diego, CA 92186
866.671.5042
Fax: 619.744.5030
WCinfo@ACMClaims.com
ACMClaims.com
Everest MPN for all dates of injury after January 1, 2011
Everest MPN for all dates of injury before December 31, 2010
Sign up for Automatic Loss Runs and Plan of Action reports here

Health Care and Human Services

Claim Admin: American Claims Management
P.O. Box 85251 San Diego, CA 92186
866.671.5042
Fax: 619.744.5030
WCInfo@ACMClaims.com
ACM MPN
Sign up for Automatic Loss Runs and Plan of Action reports here

Lincoln General Insurance Company

Claim Admin: American Claims Management
P.O. Box 85251 San Diego, CA 92186
866.671.5042
Fax: 619.744.5030
WCInfo@ACMClaims.com
ACMClaims.comACM MPN
Sign up for Automatic Loss Runs and Plan of Action reports here

Nova Casualty Company

California Only
Claim Admin: Athens Administrators
P.O. Box 696 , Concord, CA 94522
888.534.6375
Fax: 925.609.5434
MPN – First Health
FirstHealth.com
Login using CYB by clicking on channeling tools

Nationwide
Claim Admin: Gallagher Bassett Services
877.541.5224
Fax: 800.748.6159
MPN – First Health
FirstHealth.com
Password: SELECT

The PMA Insurance Group

Claim Admin: American Claims Management
P.O. Box 85251 San Diego, CA 92186
866.671.5042
Fax: 619.744.5030
WCinfo@ACMclaims.com
ACM MPN
Sign up for Automatic Loss Runs and Plan of Action reports here

Praetorian Insurance Company

Claim Admin: LWP Claims Solutions, Inc.
P.O. Box 57001 San Jose, CA 95157
800.565.5694
Fax: 408.725.0395
Froi@LWPClaims.com
LWPClaims.com
MPN – Concentra
Concentra.com
Client ID: campn

Redland Insurance

Claim Admin: LWP Claims Solutions, Inc.
P.O. Box 57001 San Jose, CA 95157
800.565.5694
Fax: 408.725.0395
Froi@LWPClaims.com
LWPClaims.com

Redwood Fire & Casualty Insurance Company

Claim Admin: Berkshire Hathaway Homestate Companies
P.O. Box 881716, San Francisco, CA 94188
800.661.6029
Fax: 800.661.6984
NewClaim@BHHC-WC.com
MPN – Blue Cross / Kaiser On-the-Job
BHHC-WC.com
Access: Choose Claims, then click on Medical Provider Network (MPN), then click on Provider Network.

SeaBright Insurance Company

Claim Admin: SeaBright Claims
866.367.7242
MPN – MPN@SBIC.com
Website: SBIC.com/BrightNotice

SPARTA Insurance Company

Claim Admin: Gallagher Bassett Services. Inc. (Policies effective 2.28.11 and prior)
P.O. Box 85013, San Diego, CA 92186
Claims Reporting: 877.563.1080
General Inquiries: 619.471.1219
Fax: 800.748.6159
MPN – Coventry
GeoAccess.com/cvty/Client.asp
Client ID: CAMPN

Claim Admin: American Claims Management (Policies effective 3.1.11 and after)
P.O. Box 85251, San Diego, CA 92186
866.671.5042
Fax: 619.744.5030
WCInfo@ACMClaims.com
ACM MPN
Sign up for Automatic Loss Runs and Plan of Action reports here

Travelers Insurance Companies

Claim Admin: St. Paul Travelers
P.O. Box 8112, Walnut Creek, CA 94596-8112
Claim Reporting: 800.238.6225
General Inquiries: 800.842.7354
Fax: 877.801.9679
MPN – First Health
MPN: 800.287.9682
FirstHealth.com

United Wisconsin Insurance Company (Parent Company is Accident Fund Group)

Claim Admin: American Claims Management
P.O. Box 85251 San Diego, CA 92186
866.671.5042
Fax: 619.744.5030
WCInfo@ACMClaims.com
Sign up for Automatic Loss Runs and Plan of Action reports here

Member Company(s) of Zurich Insurance Group:

  • Zurich American Insurance Company of Illinois
  • Zurich American Insurance Company
  • American Guarantee & Liability Insurance Co
  • American Zurich Insurance Company
  • Maryland Casualty Company
  • Assurance Company of America
  • Northern Insurance Company of New York

Claim Admin: Zurich North America for out of state as well as CA policies effective 11.30.2010 and prior
P.O. Box 92566, Los Angeles, CA 90009-2566
Claim Reporting: 800.987.3373
General Inquiries: 800.338.3160
Fax: 877.962.2567
USZ_CareCenter@Zurichna.com
ZurichNA.com
MPN – First Health
FirstHealth.com

Claims Admin: American Claims Management for CA policies effective 12.1.2010 and greater
P.O. Box 85251, San Diego, CA 92186
866.671.5042
Fax: 619.744.5030
WCInfo@ACMClaims.com
ACM MPN
Sign up for Automatic Loss Runs and Plan of Action reports here

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