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Claims
Life happens. And unfortunately, that sometimes means filing a claim for damage or an accident.
Choose the type of claim you need to file from the dropdown menu below. Then, locate your insurance company in the carrier list. There you’ll find the contact information you need.
claims info
Zurich
Claims Customer Care Center
Zurich
PO Box 4034, Schaumburg, IL 60168-4034
800.987.3373
402.963.5323
Fax: 877.962.2567
USZ_CareCenter@ZurichNA.com
Loss Control / Risk Engineering
Mark Vereen
claims info
Zurich
For Claims information or to report a Claim, please contact:
800.987.3373
Fax: 877.962.2567
USZ_CareCenter@ZurichNA.com
ZurichNA.com
claims info
Ace Group (Yachts & Boats)
Ace Group
800.433.0385
Fax: 877.746.4619
ApolloRecMarFNOL@AceGroup.com
Ace Group (Elite/Mega Yachts)
Ace Group
Fax: 866.635.5687
Paul.Kkeane@AceGroup.com
Ace Group (Commercial)
Ace Group
866.820.4203
Fax: 302.476.7249
AIG (Yacht)
AIG
646.857.2048
Fax: 646.857.5052
Frank.Micari@AIG.com
American Reliable
Assurant
800.245.1505
Fax: 800.224.4170
Claims.First.Notice@Assurant.com
Markel & Essex
Markel and Essex
800.236.2862
Fax: 262.548.6110
New claims: NewClaims@MarkelCorp.com
Existing claims: OceanMarineClaims@MarkelCorp.com
Starr Indemnity & Liability
VeriClaim
213.943.5067
CColella@VeriClaimInc.com
Navigator Marine
Navigator Marine
888.263.9774
Fax: 916.939.8250
BRoss@Navg.com
St. Paul/Travelers Marine
West
AZ, CA, HI, NM, NV, UT
206.464.5740
Fax: 206.464.3432
DZeller@Travellers.com
Northwest
AK, ID, MT, OR, WA, WY
206.464.5740
Fax: 206.464.3432
DZeller@Travellers.com
Midwest
IA, IL (Northern), IN, KY, MI, MN, ND, NE, OH, SD, WI
281.606.7251
Fax: 281.606.8516
WDHunt@Travellers.com
Northeast
CT, MA, ME, NH, NY, RI, VT
917.778.6411
Fax: 917.778.7009
TGilbert@Travellers.com
Mid-Atlantic and Southeast
AL, DC, DE, FL, GA, MD, NC, NJ, PA, SC, TN, VA, WV
732.205.9275
Fax: 888.479.0550
MSMieya@Travellers.com
South Central
AR, IL (southern), KS, LA, MO, MS, OK, TX
281.606.7251
Fax: 281.606.8516
WDHunt@Travellers.com
Specialty: Recovery
Countrywide
732.205.9275
Fax: 888.479.0550
MSMieya@Travellers.com
Region: Yachts
Countrywide
206.464.5739
Fax: 206.464.3432
JGrenzeb@Travellers.com
Travelers Luxury Yachts
Travelers
206.464.5739
Fax: 206.464.3432
JGrenzeb@Travelers.com
claims info
General Casualty Company of Wisconsin and Regent Insurance Company
(Parent Company QBE) QBE North America
PO BOX 975, Sun Prairie, WI 53590
Claims Service Center:
1.844.QBE.CLAIMS (1.844.723.2524)
New losses can be emailed to: NewLossQBE@US.QBE.com.
claims info
Everest National Insurance Company
California, Michigan
American Claims Management
P.O. Box 9060, Carlsbad, CA 92108-9060
866.901.4496
Fax: 760.827.4844
Report an Auto Claim Online: Begin ACM’s initial loss report
Everest National Insurance Company
South Carolina, Tennessee
PO Box 1620, Alpharetta, GA 30009-1620
678.942.2300 Option 3
800.545.7742 Option 3
Fax: 678.942.2310
Report a New Claim: 877.277.7740
Everest Security Insurance Company
Alabama, Georgia
PO Box 1620, Alpharetta, GA 30009-1620
678.942.2300 Option 3
800.545.7742 Option 3
Fax: 678.942.2310
Report a New Claim: 877.277.7740
Newport Insurance Company/Meritplan Insurance Company
American Claims Management
P.O. Box 9060, Carlsbad, CA 92018-9060
866.901.4496
Fax: 760.827.4844
Report an Auto Claim Online: Begin ACM’s initial loss report
QBE Insurance Corporation
American Claims Management
P.O. Box 9060, Carlsbad, CA 92108-9060
866.901.4496
Fax: 760.827.4844
Report an Auto Claim Online: Begin ACM’s initial loss report
Starr Indemnity & Liability Company
American Claims Management
P.O. Box 9060, Carlsbad, CA 92108-9060
866.901.4496
Fax: 760.827.4844
Report an Auto Claim Online: Begin ACM’s initial loss report
claims info
Centauri Specialty Insurance Company
All States
Claim Admin: American Claims Management
P.O. Box 9033, Carlsbad, CA 92018-9060
800.453.8610
Fax: 760.827.4995
Universal North America Insurance Company & Universal Insurance Company of North America
All States
Claim Admin: American Claims Management
P.O. Box 9033, Carlsbad, CA 92018-9060
800.453.8610
Fax: 760.827.4995
claims info
RLI Insurance Company
Claim Admin: RLI Corporation
9025 N. Lindbergh Drive, Peoria, IL 61615-1499
800.444.0406
Fax: 866.692.6796
New_Claim@RLICorp.com
claims info
Zurich
800.987.3373
Fax: 877.692.2567
ZurichNA.com/Automotive
USZ_CareCenter@ZurichNA.com
claims info
Claims can be reported 24/7.
Palomar Specialty | Universal | QBE | Zurich
Claim Administration: American Claims Management
866.519.1303
Fax: 760.827.4939
ACMClaims.com
Info@ACMClaims.com
claims info
Empire Indemnity Insurance Company
Claim Admin: Empire Indemnity Insurance Company
888.680.8005
Fax: 402.963.5329
Princeton Excess & Surplus Lines Insurance Company
Claim Admin: Engle Martin & Associates
5180 Roswell Road, Suite N100, Atlanta, GA 30342
Fax: 404.303.7115
Claims@EngleMartin.com
Praetorian Specialty Insurance Company
Claim Admin: Crawford & Company
800.526.4557
Glencoe Insurance Ltd.
Claim Admin: Claims Management Service
800.239.0229
Fax: 678.461.6526
CMS_Earthquake@ClaimsMgmtServices.com
Lloyds of London (Syndicates #33 and #1414)
Claim Admin: Crawford Lloyd’s Bureau, Global Risk Administration, Crawford & Company
1001 Summit Boulevard, Atlanta, GA 30319
800.526.4557
Lloyds_Bureau@US.CrawCo.com
claims info
Zurich
800.987.3373
Fax: 877.692.2567
ZurichNA.com/Automotive
USZ_CareCenter@ZurichNA.com
claims info
American Alternative Insurance Corporation
Claim Admin: American Claims Management
P.O. Box 85251 San Diego, CA 92186
866.671.5042
Fax: 619.744.5030
WCInfo@ACMClaims.com
MPN
Sign up for Automatic Loss Runs and Plan of Action reports here
American Compensation Insurance Company (Parent Company is RTW)
Claim Administration: RTW, Inc.
P.O. Box 390327, Minneapolis, MN 55439
866.620.3137
Fax: 866.286.5258
RTWI.com
American Family Home Insurance Company
Claim Admin: American Claims Management
P.O. Box 85251 San Diego, CA 92186
866.671.5042
Fax: 619.744.5030
WCInfo@ACMClaims.com
MPN
Sign up for Automatic Loss Runs and Plan of Action reports here
American Modern Home Insurance Company
Claim Admin: American Claims Management
P.O. Box 85251 San Diego, CA 92186
866.671.5042
Fax: 619.744.5030
WCInfo@ACMClaims.com
MPN
Sign up for Automatic Loss Runs and Plan of Action reports here
Delos Insurance Company
Claim Admin: Athens Administrators
P.O. Box 696, Concord, CA 94522
Claim Reporting: 888.534.6375
General Inquiries: 866.482.3535
Fax: 925.671.9183
MPN – Coventry
FirstHealth.com
Login to Health Plan Members by typing CYB
Everest National Insurance
Claim Admin: American Claims Management
P.O. Box 85251 San Diego, CA 92186
866.671.5042
Fax: 619.744.5030
WCInfo@ACMClaims.com
ACMClaims.com
Everest MPN for all dates of injury after January 1, 2011
Everest MPN for all dates of injury before December 31, 2010
Sign up for Automatic Loss Runs and Plan of Action reports here
Health Care and Human Services
Claim Admin: American Claims Management
P.O. Box 85251 San Diego, CA 92186
866.671.5042
Fax: 619.744.5030
WCInfo@ACMClaims.com
ACM MPN
Sign up for Automatic Loss Runs and Plan of Action reports here
Lincoln General Insurance Company
Claim Admin: American Claims Management
P.O. Box 85251 San Diego, CA 92186
866.671.5042
Fax: 619.744.5030
WCInfo@ACMClaims.com
ACMClaims.com
ACM MPN
Sign up for Automatic Loss Runs and Plan of Action reports here
Nova Casualty Company
California Only
Claim Admin: Athens Administrators
P.O. Box 696 , Concord, CA 94522
888.534.6375
Fax: 925.609.5434
MPN – First Health
FirstHealth.com
Login using CYB by clicking on channeling tools
Nationwide
Claim Admin: Gallagher Bassett Services
877.541.5224
Fax: 800.748.6159
MPN – First Health
FirstHealth.com
Password: SELECT
The PMA Insurance Group
Claim Admin: American Claims Management
P.O. Box 85251 San Diego, CA 92186
866.671.5042
Fax: 619.744.5030
WCInfo@ACMclaims.com
ACM MPN
Sign up for Automatic Loss Runs and Plan of Action reports here
Praetorian Insurance Company
Claim Admin: LWP Claims Solutions, Inc.
P.O. Box 57001 San Jose, CA 95157
800.565.5694
Fax: 408.725.0395
Froi@LWPClaims.com
LWPClaims.com
MPN – Concentra
Concentra.com
Client ID: campn
Redland Insurance
Claim Admin: LWP Claims Solutions, Inc.
P.O. Box 57001 San Jose, CA 95157
800.565.5694
Fax: 408.725.0395
Froi@LWPClaims.com
LWPClaims.com
Redwood Fire & Casualty Insurance Company
Claim Admin: Berkshire Hathaway Homestate Companies
P.O. Box 881716, San Francisco, CA 94188
800.661.6029
Fax: 800.661.6984
NewClaim@BHHC-WC.com
MPN – Blue Cross / Kaiser On-the-Job
BHHC-WC.com
Access: Choose Claims, then click on Medical Provider Network (MPN), then click on Provider Network.
SeaBright Insurance Company
Claim Admin: SeaBright Claims
866.367.7242
MPN – MPN@SBIC.com
Website: SBIC.com/BrightNotice
SPARTA Insurance Company
Claim Admin: Gallagher Bassett Services. Inc. (Policies effective 2.28.11 and prior)
P.O. Box 85013, San Diego, CA 92186
Claims Reporting: 877.563.1080
General Inquiries: 619.471.1219
Fax: 800.748.6159
MPN – Coventry
GeoAccess.com/cvty/Client.asp
Client ID: CAMPN
Claim Admin: American Claims Management (Policies effective 3.1.11 and after)
P.O. Box 85251, San Diego, CA 92186
866.671.5042
Fax: 619.744.5030
WCInfo@ACMClaims.com
ACM MPN
Sign up for Automatic Loss Runs and Plan of Action reports here
Travelers Insurance Companies
Claim Admin: St. Paul Travelers
P.O. Box 8112, Walnut Creek, CA 94596-8112
Claim Reporting: 800.238.6225
General Inquiries: 800.842.7354
Fax: 877.801.9679
MPN – First Health
MPN: 800.287.9682
FirstHealth.com
United Wisconsin Insurance Company (Parent Company is Accident Fund Group)
Claim Admin: American Claims Management
P.O. Box 85251 San Diego, CA 92186
866.671.5042
Fax: 619.744.5030
WCInfo@ACMClaims.com
Sign up for Automatic Loss Runs and Plan of Action reports here
Member Company(s) of Zurich Insurance Group:
- Zurich American Insurance Company of Illinois
- Zurich American Insurance Company
- American Guarantee & Liability Insurance Co
- American Zurich Insurance Company
- Maryland Casualty Company
- Assurance Company of America
- Northern Insurance Company of New York
Claim Admin: Zurich North America for out of state as well as CA policies effective 11.30.2010 and prior
P.O. Box 92566, Los Angeles, CA 90009-2566
Claim Reporting: 800.987.3373
General Inquiries: 800.338.3160
Fax: 877.962.2567
USZ_CareCenter@ZurichNA.com
ZurichNA.com
MPN – First Health
FirstHealth.com
Claims Admin: American Claims Management for CA policies effective 12.1.2010 and greater
P.O. Box 85251, San Diego, CA 92186
866.671.5042
Fax: 619.744.5030
WCInfo@ACMClaims.com
ACM MPN
Sign up for Automatic Loss Runs and Plan of Action reports here