How broker Dan Peck’s strategic switch to Arrowhead’s Workers’ Comp Program helped his client reduce costs and keep growing.
When a Bakersfield contractor faced three separate workers’ comp claims in a single year, the impact was immediate. Business had grown substantially, but so had his renewal premiums. “My client was having a rough year,” said Dan Peck, CEO of Peck & Company Insurance Brokerage in Fresno, CA. “It became a major pain point at renewal time, so I began searching for a better — and less expensive — solution.”
Fortunately, an outstanding feature of Peck & Company is its robust risk management resources. “We were working with the contractor to lower their risks, but at renewal, their premium went sky high,” Peck recalled. “So we were looking for a partner who was willing to see what they had already done, and were currently doing to lower their risk and put themselves in a better place moving forward.”
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Turning a tough renewal into a win
When the claims occurred, Peck’s team worked closely with the contractor to identify risks and implement safety measures to prevent future injuries. Even with those improvements, renewal premiums remained high.
That’s when Peck turned to Arrowhead’s Workers’ Comp Program. “Working with Arrowhead allowed us to identify and illustrate what the client was doing to prevent future injuries, and how well we were managing the existing injuries,” he explained. “And the pricing model developed by Arrowhead is really what helped close the deal.”
In the end, the contractor not only secured better terms but also renewed with Arrowhead the following year, helping Peck maintain and strengthen that client relationship. “Arrowhead’s been really great working with us to understand the account as a whole and not be punitive over past claims,” added Peck.
Claims support with measurable results
Another point of differentiation for Peck & Company is its claims advocacy team. Their director of claims focuses on workers’ comp and any litigated claims for general liability or auto, advocating for the client directly with the carrier. With over 15 years of claims desk experience, the director has built a deep network of resources — outside counsel, adjusters and industry contacts — all aimed at achieving the best results for the agency’s clients.
And clients have taken notice. Peck & Company is just over a year old as an independent agency, but already has a sizable client base and premium volume, thanks to the book of business Peck has cultivated over the past 23 years. Strong carrier relationships, particularly in the construction insurance space, have been instrumental in supporting clients’ growth.
“We’ve designed a platform that allows contractors to get all of their insurance needs and bonding needs through our agency,” Peck explained. “Contractors are able to find proactive solutions through a partnership with Peck & Co for their property and casualty, employee benefit and surety needs.”
From the front desk to the field
Like most in the industry, Peck didn’t set out to work in insurance. After graduating high school, he enlisted in the Marine Corps Reserve while attending college. Back from boot camp, he began job hunting. An agency owner (and longtime family friend) hired him to manage the front desk. “That was the genesis of my 23 years in insurance,” he said.
Peck spent a year traveling 40,000 miles with that agency owner, sitting in on client meetings and debriefing afterward in the car — a hands-on apprenticeship that became the foundation of his knowledge in construction insurance and client management. He also completed IRMI’s Construction Risk and Insurance Specialist (CRIS) program, an in-depth certification requiring continued coursework and education to maintain. “It’s the primary designation from an educational standpoint for insurance management of the construction industry,” Peck explained.
From there, he worked in every service role within the agency, became an independent broker in 2007 and joined a large regional agency the following year, where he spent the next 16 years growing and managing their construction practice.
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Specialization as a growth strategy
“After 16 years I made a very difficult decision to go out on my own,” Peck said. “The agency owners were very gracious in allowing me to leave and buy my book of business, which made for a really smooth transition for our clients. And so we launched Peck & Company in 2024.”
Today, Peck & Company serves more than 150 construction clients across the western states. The agency’s success, Peck believes, comes down to specialization.
“I tell my clients and prospects that it’s important to use qualified brokers that have a niche focus on their industry in order to gain the best possible results. We work with contractors to fully understand their business, find ways to proactively reduce their risk and then share their story with our carrier partners,” he says. “If my Bakersfield contractor had stayed with a generalist, his premiums would be off the chart and the high cost of his claims would be inhibiting his growth in a major way.”
From costly claims to cost savings, Arrowhead General’s Workers’ Comp Program helps agencies keep clients on track. Learn more.
This material has been prepared for general informational purposes only, is intended to apply generally rather than to any specific company and presumes appropriate discretion will be exercised regarding any particular situation.
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