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Contact Us
Looking for a specific contact? Choose a product to view the list of main contacts, from sales teams and underwriters, to program leaders and customer service reps.
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contact info
OFFICE LOCATIONS
701 B Street, Suite 2100
San Diego, CA 92101
(Not Payment Addresses – Please see our Payment section for instructions)
BILLING & CUSTOMER SERVICE
Tol 866.401.2111
WCCustomerService@ArrowheadGrp.com
ArrowheadExchange.com (to obtain policy output, commission statements, transaction history, and additional servicing resources)
Hours of Operation
Monday – Friday | 5am – 5pm PST
Contact your Business Development Specialist for additional questions or interested in getting appointed.
Southern California and Arizona
Kristal McGowan Carvalho
kcarvalho@arrowheadgrp.com
619.325.2338
Northern California and Nevada
Nathalie Kagy
nkagy@arrowheadgrp.com
619.650.0920
PAYMENTS
Check payments can be made online through ArrowheadExchange.com or in the mail.
Payment Addresses:
Mail Payments to:
Arrowhead General Insurance Agency
PO BOX 54029
LOS ANGELES CA 90054-0029
Overnight Address is:
US Bank Wholesale Lockbox
c/o 54029
16420 Valley View Ave.
La Mirada, CA 90638-5821
Mail Monthly Self Reporting form and associated payments to:
Arrowhead General Insurance Agency
PO BOX 511556
LOS ANGELES CA 90051-8111
Overnight Address is
US Bank Wholesale Lockbox
c/o 511556
16420 Valley View Ave.
La Mirada, CA 90638-5821