get to know arrowhead

Contact Us

Looking for a specific contact? Choose a product to view the list of main contacts, from sales teams and underwriters, to program leaders and customer service reps.

Corporate

701 B. Street Suite 2100
San Diego, CA 92101

800.669.1889
619.881.8600
Fax: 619.881.8694

Marketing Operations

800.669.1889
619.881.8733
Fax: 619.881.8744
MarketingInfo@ArrowheadGrp.com
Mon. – Fri. 6am to 5pm PST

Tech Support

760.710.6844
Fax: 760.710.6850
TechSupport@ArrowheadGrp.com
Mon. – Fri. 5am to 5pm PST

To find contacts by product, select from the dropdown.

contact info

Railroad

OFFICE LOCATION

701 B Street, Suite 2100
San Diego, CA 92101

MAIN CONTACT

800.289.4319
Fax: 619.744.8313
Railroad@ArrowheadGrp.com

Arrowhead Railroad Insurance Program
P.O. Box 9070
Carlsbad, CA 92018-9070

PRIMARY CONTACTS

Matt Hetrick
Program Manager/New Business

800.669.1889
619.881.8459
Mob: 619.890.5314
MHetrick@ArrowheadGrp.com

Athena Panos
Sr Account Specialist/Renewals

800.669.1889
619.610.7192
APanos@ArrowheadGrp.com

CLAIMS

Hartford Claim Reporting Information
(policies effective 3/1/14 and later)

1.800.327.3636
Fax: 1.800.347.8197
LossConnect@TheHartford.com

For Agents
(Dedicated claims reporting information)

1.800.553.1710
1.866.861.2513
AgentFaxReporting.Claim@TheHartford.com

Loss runs

Hartford Loss Run Request
Please include the policy numbers, and insured name
Railroad@ArrowheadGrp.com
800.289.4319
Fax: 619.744.8313