get to know arrowhead

Contact Us

Looking for a specific contact? Choose a product to view the list of main contacts, from sales teams and underwriters, to program leaders and customer service reps.

Corporate

701 B. Street Suite 2100
San Diego, CA 92101

800.669.1889
619.881.8600
Fax: 619.881.8694

Marketing Operations

800.669.1889
619.881.8733
Fax: 619.881.8744
[email protected]
Mon. – Fri. 8am to 5pm PST

Tech Support

800.333.5553
Fax: 760.710.6850
[email protected]
Mon. – Fri. 6am to 5pm PST

contact info

Railroad

OFFICE LOCATION

701 B Street, Suite 2100
San Diego, CA 92101

MAIN CONTACT

800.289.4319
Fax: 619.744.8313
[email protected]

Arrowhead Railroad Insurance Program
P.O. Box 9070
Carlsbad, CA 92018-9070

PRIMARY CONTACTS

Matt Hetrick
Program Manager/New Business

800.669.1889 x8459
619.881.8459
Mob: 619.890.5314
[email protected]

Athena Panos
Sr Account Specialist/Renewals

800.669.1889 x7192
619.610.7192
[email protected]

CLAIMS

Hartford Claim Reporting Information
(policies effective 3/1/14 and later)

1.800.327.3636
Fax: 1.800.347.8197
[email protected]

For Agents
(Dedicated claims reporting information)

1.800.553.1710
1.866.861.2513
[email protected]

Sedgwick Claim Reporting Information for Railroad Protector Plan losses on policies with effective dates through 2/28/14. Losses on policies with effective dates through 2/28/14 will continue to be handled by Sedgwick. Claims reporting information remains as follows:
1.855.410.1609
Fax: 1.866.499.2529
[email protected]