Resources

Core Commercial

Arrowhead Core Commercial Program ends effective January 1, 2023.

Core Commercial informs you that the program agreement with our carrier has been non-renewed. As a result, the program ends Jan. 1, 2023. Arrowhead Exchange will continue to be available for policy management needs. The submission/quoting portal will not accept submissions with effective dates on or after Jan. 1, 2023.

Under very limited circumstances, a specific renewal policy quote will be required to satisfy state regulatory requirements. These will be available only through the DAILY PRINT feature in the AEX platform. There will be no automatic renewal processing available for policies effective 1/1/2023 or later. Agency bind instructions received prior to the effective date will be required to issue.

The Hanover will be reaching out to our producers in 28 states by Nov. 4 with details on how to quote & issue coverage and become a producer.

What sets us apart in this marketplace is a deep level of specialization within our chosen markets. A dedicated team of small commercial underwriters who focus on providing flexible solutions. Global capabilities with a local presence. All at competitive prices.

Core Commercial

Contact

For any questions you may have regarding our Core Commercial program, please contact our Transition Team at the phone number or email address below.

ACCProgramTransition@ArrowheadGrp.com  |  619.684.6611

Core Commercial

Newsletter

View monthly issues of The Arrow to learn top selling SIC descriptions, successes, vertical highlights and more updates.

Core Commercial

Help & Training

WEBINARS

Our Core Commercial team offers a host of short webinars each month geared to helping you grow your book of BOP & Commercial business. Whether you’re a brand-new producer to Arrowhead, or you’ve been selling our products for a while, check out these webinars and sign up.

Video Library

Core Commercial

Marketing Tools

Core Commercial

Resources

NEW COVID-19 Resources

Servicing Resources

Core Commercial

Coverage Highlights

Arrowhead Advantage BOP

  • ISO 2013 BOP + Enhancement Endorsements
  • Additional Limit and Coverage Endorsements
  • Industry Vertical Enhancement Endorsements
  • Cyber
  • Employment Practices
  • Workers Compensation
  • Commercial Auto
  • Umbrella

Arrowhead Advantage Package

  • Full Commercial Lines Package Coverage: Property, Inland Marine, Crime, GL, Commercial Auto, Workers’ Compensation, Umbrella

Core Commercial

Target Markets

  • Accounts under $100,000 in annual premium

  • Very broad range of SIC / Industry Segments

Condo associations
Industry specific coverage available
  • BOP eligible
  • Cyber and EPLI available
  • D & O – Board of Governors
  • BOP deductible – per location, per occurrence
  • Water backup & sump overflow
  • Key replacement/lock repair
  • Utility service direct damage/time element
  • Blanket additional insured
  • Auto, WC, and Umbrella consideration w/BOP coverage
Contractors/Construction
Industry specific coverage available
  • Employment Practices Liability
  • Blanket Additional Insured
  • Primary & Non-Contributory – Other Insurance Condition
  • Automatic Business Personal Property Converge (Tools and Equipment)
  • Office Trailers and Contents
  • Blanket Waiver of Subrogation
  • Newly Acquired Tools and Equipment
  • Builders Risk
  • Contractors E & O
  • Installation Floater
  • Contractors Equipment

Download the flyer

Fabricare
Industry specific coverage available
  • BOP
  • Business Auto
  • Umbrella
  • Workers’ Comp
  • Business Interruption
  • Equipment breakdown
  • Cyber
  • EPL
  • Bailee (Limited or Unlimited option, including transit and storage, 1 claim/incident.)

Download the flyer

Hotels
Industry specific coverage available
  • Blanket additional insured
  • Liquor Liability
  • Business Income ALS
  • Blanket EDP, personal effects and property of others, accounts receivable, fine arts and detached outdoor signs
  • Ordinance of law coverages A, B & C
  • Per location aggregate
  • Blanket waiver of subrogation
  • Broad form named insured

Download the flyer

Manufacturing
Industry specific coverage available
  • Employment Practices Liability
  • Cyber Liability
  • Equipment Breakdown
  • Blanket Coverage
  • Business Income Coverage
  • Seasonal Increase for Business Personal Property
  • Motor Ruck Cargo or Transit
Medical & dental offices
Industry specific coverage available
  • Employment Practices Liability
  • Cyber Liability
  • Automatic Newly Acquired Property
  • Valuable Papers and Records
  • Business Income from Dependent Properties
  • Equipment Breakdown
Professional & financial services
Industry specific coverage available
  • Employment Practices Liability
  • Cyber Liability
  • Automatic Newly Acquired Property
  • Valuable Papers and Records
  • Business Income from Dependent Properties
  • Money & Securities
  • Personal Effects
Real Estate
Industry specific coverage available
  • Cyber Liability
  • Employment Practices Liability
  • Enhanced Lessors Coverage
  • Automatic Newly Acquired or Constructed Property Coverage
  • Ordinance or Law
  • Builders Risk
Retail
Industry specific coverage available
  • Employment Practices Liability
  • Cyber Liability
  • Equipment Breakdown
  • Blanket Coverage
  • Business Income Coverage
  • Seasonal Increase for Business Personal Property
  • Brands & Labels
  • Business Income from Dependent Properties
  • Motor Ruck Cargo or Transit
  • Bailees liability
Restaurant
Industry specific coverage available
  • Employment Practices Liability
  • Cyber Liability
  • Equipment Breakdown
  • Food Contamination
  • Spoilage Coverage
  • Employee Theft
  • Liquor Liability
  • Motor Ruck Cargo or Transit

Download the flyer

Wholesale
Industry specific coverage available
  • Employment Practices Liability
  • Cyber Liability
  • Property in Transit
  • Business Income from Dependent Properties
  • Contract Penalty
  • Seasonal Increase for Business Personal Property
  • Motor Truck Cargo or Transit

Core Commercial

Loss Control

How to prepare for civil unrest.

Loss control resources available for your customers via Safety Source. Simply have your customers call 888.560.2635 with their policy number. For more information, download this form and provide to your customer.

Core Commercial

Claims

In California, all employers are now required to report an employee who’s tested positive for COVID-19. Sedgwick is handling the reporting function for QBE and Arrowhead. Please review the details here.

Core Commercial

Contacts

Underwriter Directory

Underwriter Directory

Customer Service

Billing and Payment Inquiries

Mon. – Fri. 5 am to 5 pm PST
866.401.2111
AHCoreService@Arrowheadgrp.com

Technical Support

Password and Online Portal Assistance

Mon. – Fri. 6 am to 5 pm PST
800.669.1889
TechSupport@ArrowheadGrp.com

Marketing Operations

Contracting and Licensing

Mon. – Fri. 6 am to 5 pm PST
800.669.1889
Marketinginfo@ArrowheadGrp.com

Claims Reporting

Program Carrier

General Casualty Company of Wisconsin
and Regent Insurance Company (Parent Company QBE)
QBE North America
PO BOX 975
Sun Prairie, WI 53590

Claims Service Center

1-844 QBE CLAIMS (1.844.723.2524)

New losses can be emailed to

NewLossQBE@us.qbe.com

claims-handling